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Usage Guide

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  • ご利用方法
  • よくある質問
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  • サンプルの検索とダウンロードについて

    • ■Click "Search library" on the left side of any page to display the search window.

      検索画面表示

      ■You can choose from one of the three search windows shown below.

      Genre search:To perform your search using this method, you can select keywords from a list of keywords that are used to categorize the material.
      Keyword search:With this search method, you can enter arbitrary keywords to perform your search.
      Format search:Format I is a search method by which you can select different formats, such as "video," "audio" or "script" to perform your search.
      Format II is a search method by which you can perform your search based on resolution or audio quality.
      You can also select Format I and II simultaneously to perform searches.

      検索方法

      ■About the different icons shown on the search results page

      検索画面表示

      ■When you click a thumbnail in the search results list page, a screen showing detailed information will appear.

      　- You can play back samples of video and audio materials on this screen.
      　- For video, you can press the "YouTube" button on the detailed information screen to go to our YouTube channel and view the sample on a larger screen.

      検索画面表示

      * If you are unable to find materials that match what you are looking for, or there are too many hits to find the right materials, please contact us on the Contact form and a staff member will be happy to help you.

      ■Downloading samples

      You can download any of the samples on our site unless stated otherwise.
      These samples are made available for the purpose of performing tests on your system and offline use, and may not be used in finished products or video for public dissemination.
      Additional fees and sending costs apply for high-resolution samples or samples without the watermark.
      Please send us your request on the Help form in your cart and select "Sample for preview" when you do so.
  • Instructions for use of materials and products on this Site (IMPORTANT)
    • Before you use the materials that you purchased through this Site, please read carefully the following conditions. If any condition is specified in an individual agreement for the material, such condition shall supersede the conditions set forth below.
      If you have any questions, please contact us.


      ♦For all users

      1. You may not provide or distribute the materials that you purchased ("Materials") to third parties.
      2. In order to assign or redistribute derivative work (simply "Work(s)") created from the Materials, you are required to enter into a separate agreement between us and you. The terms and conditions of such agreement varies with the purpose of use, and as such, please contact us for further details.
      3. GOTO is not liable for any dispute arising from the use of the Materials or the Works between the users and third parties. The users shall settle such dispute at your own responsibility and your own expense.

      ♦For planetarium management organizations

      1. Unless otherwise specified, the Materials have no time limit for use.
      2. The Materials or Works may be used only in the facility being managed by purchaser at the time of purchase as well as being registered or entered as "facility" ("your facility") upon membership registration or in order form.
      3. The Materials and Works can be used outside your planetarium but only within your facility.
      4. You may use the Materials and Works outside your facility for purposes of promoting events to be held within your facility.
      5. You are required to notify us in advance if the Materials or Works are to be used for a reference viewing at a workshop, movie festival or similar event outside your facility.
      6. If you use the Materials or Works for purposes other than printings or live presentation at your facility, the prescribed credits shall be inserted. *1
      7. Unless otherwise instructed, you may modify the Materials by editing or adding captions or effects. However, changes that affect the core concept of the Materials may not be made. For further details, please contact us.

      ♦For content production companies

      Conditions of use vary depending on the intended use of the Materials. For further details, please contact us.


      ♦For other organizations or companies not specified above

      Conditions of use vary depending on the intended purpose of the Materials. For further details, please contact us.


      ♦For personal use

      Conditions of use vary depending on the intended purpose of the Materials. For further details, please contact us.


      *1
      Crediting is specified in the purchase agreement or content folder in each Work.

      Enacted on May 1, 2014

      Contact us
  • Product Purchase
      All orders and purchases made through this website, DomeNavi operated by GOTO INC ("GOTO" or "we") are subject to the Product Purchase Terms and Conditions outlined below. If there are any provisions specified in individual purchase contract, such provisions supersede the Product Purchase Terms and Conditions.
      Article 1 (Qualification)
      Only individuals who agree to be bound by the Terms of Use on the Site ("users") can purchase the Materials (Materials refers to movies, images, music and other digital content.) from GOTO through the Site.
      Article 2 (Basic Agreement)
      GOTO grants non-exclusive permission to users to use the Materials that they purchased.
      Article 3 (Completion of Contract)
      1. Placement of an order by user (clicking purchase button on order form) is deemed a purchase contract request from the user. Users agree that at the following point, their purchase contract request is accepted by GOTO and the purchase contract becomes effective, unless otherwise agreed between users and GOTO.
        (1) For users paying by credit card, it is when we send the users a credit card payment confirmation by email.
        (2) For users paying by bank transfer, it is when we confirm the payment via bank transfer from the user.
        (3) If user is in default of any payment within the period specified in the Article 6.1., any and all purchase contracts are deemed to be cancelled.
      Article 4 (Right to use Materials)
      1. Users shall comply with the permitted uses and availability period of Materials defined in "Instructions for use of materials and products" on this Site.
      2. Users can modify and use Materials only to the extent provided in "Instructions for use of materials and products" unless otherwise specified.
      3. Users shall not assign or transfer Materials, their duplicates or the right to use the Materials to a third party except as otherwise specifically provided.
      4. Users shall not grant to any third party any security interest in the Materials, their duplicates or the User's right to use the Materials.
      5. In addition to the preceding articles, users shall not use the Materials for the purposes as listed below.
        (1) Use against public order, morals and any applicable laws
        (2) Use for adult entertainment business, illegal business practice, pornography, adult content sites, online dating sites and others
        (3) Use related to crime syndicates
        (4) Use for defamation and any other illegal purposes
        (5) Use in the manner which implies that the subject appearing in the Materials practices particular religion or political principles
        (6) Use in the manner which can provide misleading information that the subject appearing in the Materials has a specific disease or illness
        (7) Use in the manner which threaten to violate the reputation, trust or image of the subject appearing in the Materials
        (8) Use in the manner which may offend the subject appearing in the Materials
        (9) Use in the manner which may imply that the subject appearing in the Materials uses or endorse particular materials or services
        (10) Any other usage not allowed by GOTO
      Article 5 (Delivery of Materials)
      1. The delivery of the Materials shall be made either by electronic downloads or by shipping a copy of the Materials, as determined by us at our discretion considering user's expectation, type of the Materials and other circumstances.
      2. For users receiving a copy of the Materials through shipment, we will send the copy to user's designated address within 7 business days from the date listed below.
        (1) For users paying by credit card, the day when we send the user a credit card payment confirmation by email.
        (2) For users paying by bank transfer, the day when we confirm the payment via bank transfer from the user.
      3. We entrust a shipment company to deliver the Materials to users. Users shall be responsible for shipping cost which depends on destination and type of the Materials. This shall not be applied if specified on this website or in the agreement between the user and us.
      4. For users downloading the Materials, we will make the Materials ready to download for the user within 7 business days from the day specified in Article 2. Instructions for downloads shall be specified on a case by case basis according to the Materials.
      Article 6 (Payment)
      1. Users shall make payment by credit card upon purchase or by bank transfer within 7 days from purchase.
      2. Notwithstanding the preceding clause, if payment timing and payment method are individually specified between user and us, user shall pay using the agreed method by the agreed date. In such case, if user fails to make payment, user shall be required to pay interest at the rate of 14.6 % per annum on the unpaid amount from the day after the due date until paid in full as liquidated damages, .
      3. Bank transfer fee and any other necessary charges for payment shall be the responsibility of the users.
      Article 7 (Return Materials)
      1. If the Materials were defective before shipment or upon downloading, or if user received or was given downloads of different Materials from what was ordered, we will accept returns and send the replacement back to user free of shipping costs provided that user contacts us within 10 days from the date of delivery or commencement of downloads of the Materials.
      2. Except as specified in the precede clause, we will not accept returns.
      Article 8 (Intellectual Property Right)
      All copyrights and other intellectual property rights to Materials and their associated information are the property of GOTO or copyright holders who are entrusted the management of the materials to us. Any ownership to such intellectual property rights will not be transferred to user by purchasing the Materials.
      Article 9 (Copyright Notice)
      User must include copyright notice in accordance with the instruction specified by us if user uses Materials. This shall not apply if inclusion of copyright notice is difficult due to the type or usage of the Materials.
      Article 10 (Derivative Products)
      If user creates documentation, movies, images and/or other materials derived from the Materials, user shall provide to us the resultant products or the copies or data of such products upon our request.
      Article 11 (Termination of Contract)
      1. We reserve the right to terminate the purchase contract with user without notice under the following circumstances.
        (1) User fails to pay for the purchased Materials by due date.
        (2) User breaches the Product Purchase Terms and Conditions or Terms of Use.
        (3) User takes actions to suspend payment by stopping the payment of a bank draft or bill or any other method.
        (4) User becomes subject to or is declared a delinquent for a motion for attachment, provisional attachment, provisional disposition that prohibits the disposition of property.
        (5) User files for a commencement of bankruptcy, reorganization or civil rehabilitation or such action is filed against the User.
        (6) User is ordered to suspend its business or has its business license or registration revoked by regulatory authority.
        (7) User, its officers or employees is found to be a member of crime syndicate, gang-affiliated company, crime groups specialized in intellectual crimes or equivalent or have a close relationship with such groups or individuals.
        (8) User or any other third parties entrusted by the user engages in illegal activity or improper actions against us such as assault, intimidation or fraud.
        (9) User engages in conduct that damages trust relationship between user and us.
      2. If the purchase contract is cancelled for the reason set forth in the preceding clause, user is required to pay a penalty charge equal to 5 times the Material price. However, if the actual damage exceeds the said amount, we may demand such excess amount from the user.
      Article 12 (Midterm Cancellation)
      At any time during the term of the purchase contract, we may terminate the purchase contract upon 5 months' advance written notice.
      Article 13 (Procedure after Termination of Contract)
      1. After termination of the purchase contract by expiration, cancellation or surrender, user may not use the Materials.
      2. In the case described in the preceding clause, user must return to us or discard the Materials or the copies of the Materials in accordance with our instruction.
      Article 14 (Damage Compensation)
      User shall be responsible for any losses incurred by us from the use of the Materials or other actions by user.
      Article 15 (Disclaimer)
      1. We are not liable to user for any damage unless caused by the intentional acts or gross negligence of GOTO.
      2. We are not liable for any dispute between users or between user and a third party arising from the use of the Materials.
      Article 16 (Applicable Law)
      The effectiveness, execution and interpretation of the purchase contract shall be governed by the laws of Japan.
      Article 17 (Mutual Resolution)
      Any dispute arising between user and GOTO relating to the purchase contract shall be resolved by good-faith discussions between the two parties.
      Article 18 (Agreed Jurisdiction)
      All disputes arising in connection with the purchase contract shall be submitted to the exclusive jurisdiction of the Tokyo District Court in the first instance.

      Enacted on May 1, 2014


  • よくある質問（FAQ事例）会員様向け

      Q1.Can I download samples to test on our system or for offline use?

      A1.Yes, you are allowed to download samples for these purposes unless stated otherwise.
      However, this is limited to testing the samples on your system and offline use. This means that you are not allowed to use sample videos in finished products or video for public dissemination.


      Q2.Do you have high-resolution samples? Do you have samples without watermarks?

      A2.High-resolution samples and samples without watermarks are subject to handling and sending fees.
      Please send us your request using the Help form in your cart and select Sample for preview when you do so.


      Q3.What formats (codecs) are the samples in?

      A3.Still images and sequentially numbered movies are in JPEG (high quality).
      Video files are in H.264 MOV or WMV9 Advanced WMV.

      The files are in full HD resolution (1920 x 1080). DM Resolution is 1080 x 1080


      Q4.Do you accommodate requests for editing?

      A4.Yes we do, for an additional editing fee.
      Fees will vary depending on the specifics of the editing you require, so please send us your request using the Help form in your cart and select Editing request when you do so.


      Q5.Do you accommodate requests for processing?

      A5.Yes we do, for an additional processing fee.
      Fees will vary depending on the specifics of the processing you require, so please send us your request using the Help form in your cart and select Processing request when you do so.


      Q6.Do you accommodate requests for production?

      A6.Yes we do, for a fee.
      Fees will vary depending on the specifics of the production, so please send us your request using the Help form in your cart and select Production request when you do so.


      Q7.Can you help me if my search yields no hits, or I'm unable to find a video that matches what I'm looking for, or there are too many hits to find the right video?

      A7.Yes we can. Please contact us through the Contact form and a staff member will be happy to assist you.


      Q8.I have a rush order. Can I order by phone?

      A8.We do our best to respond to phone inquiries during business hours, but please note that we may not always be able to accommodate your request.
      Please also note that we do not answer calls on holidays (weekends, national holidays, summer holidays, year end and New Year's).


      Q9.Can I receive products in formats (codecs) not listed on your site?

      A9.We do our best to meet your needs within the range of formats that we support. Please send us your request using the Help form in your cart and select Request for different delivery format when you do so.
      Please note that such requests may be subject to longer delivery times and/or additional fees. Please also note that we may not always be able to accommodate your request.


      Q10.Can I receive products in media not listed on your site?

      A10.Yes you can. Please send us your request using the Help form in your cart and select Request for different delivery media when you do so.
      Please note that such requests may be subject to longer delivery times and/or additional fees. Please also note that we may not always be able to accommodate your request.


      Q11.Can I place orders during weekends, holidays, or late at night?

      A11.We usually only process such requests on the following business day, but if you are in a hurry, we may be able to meet your needs if you give us prior notice. Please also note that we may not always be able to accommodate your request.


      Q12.Have all image rights and usage rights been acquired?

      A12.If you see the note Rights processing required on the product's details screen, you may have to speak to the rights holder yourself.
      If you do not see the note Rights processing required, then you are free to use the content within the terms of the license.


      Q13.Can I extend the duration of the license on content that has a limited licensing duration?

      A13.Yes you can, for a fee.


      Q14.Can I cancel an order?

      A14.Due to the nature of these products, we do not accept cancellations (returns) once a product has been delivered.


      Q15.I would like to get an estimate of the usage fees ahead of time.

      A15.You can use the Automatic quote feature in your cart to get an estimate of your price.
      his estimate is also printable.
      Please note that only registered members can use the cart function. If you are not eligible to become a member and would like to receive an estimate, please contact us through the Contact form and select Quote request when you do so.


      Q16.Can I use content that I used in my artwork in advertisements for that artwork?

      A16.Yes you can, unless stated otherwise. If you see special remarks to this effect in the details screen, send us your inquiry using the Help form in your cart.


      Q17.Where and in what situations can I use the purchased content?

      A17.For this information, please refer to Using purchased content and your artwork, Terms of Product Purchase, and the details page for each individual product.


      Q18.Can I rent or sell products that contain content purchased on your site to others?

      A18.Content that you purchase may only be used at your facility. Additional contracts are required to show such artworks at other facilities, transfer ownership or sell it.
      Please refer to Using purchased content and your artwork, Terms of Product Purchase, and the details page for each individual piece of content. Then send us your inquiry using the Help form and select Request to use commercial material when you do so.


      Q19.Are the fees and/or terms of use different if the content is to be used outside of Japan?

      A19.This will vary for different works, so send us your inquiry using the Help form in your cart.


      Q20.What should I do if I can't find the answer to my question in the FAQ or usage guide?

      A20.Send us your question through the Inquiry form.

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